I feel compelled to share my terrible online shopping experience as a warning to potential buyers. In case you have any inquiries about where in addition to the best way to employ oePPeo Womens Caps, you'll be able to e-mail us with the web site. I placed a significant order back in March, and ever since, it has been a nightmare of silence and confusion. My biggest frustration is that I was instantly charged, received a tracking number, and yet… nothing has moved. My experience has been so bad that I have to seriously ask myself:

"I don't know what's up with their customer service department or if they even have one. I placed an order on 3/19 for a jersey and was of course instantly charged. I got the tracking number via email but the status has not changed from pre-shipment since. I have emailed with no response or call back."

It’s insult to injury that

"They also sent me an automated email asking if i enjoyed my purchase and provided a discount code for my next purchase."

Since my emails were ignored, I felt compelled to reach out to a customer service representative directly via chat to demand an explanation for this absurd pre-shipment limbo.

Customer: I need an immediate update on order #319. I ordered this jersey weeks ago, was charged instantly, and the tracking status hasn't moved from 'pre-shipment.' My emails have been completely ignored.

CS Rep: I am so sorry to hear about the lack of communication and the extreme delay you've experienced since placing your order on March 19th. That is absolutely unacceptable, and I apologize for the inconvenience. Let me pull up your tracking details immediately.

Customer: It’s been stuck for too long. And honestly, receiving an automated email asking if I enjoyed my purchase when I haven't even received it yet makes the entire operation look completely disorganized.

CS Rep: I completely understand your frustration regarding that automated messaging—it was poorly timed given the circumstances. It appears there was a fulfillment error that caused your jersey to stall in the warehouse queue. I am elevating the priority now and can guarantee it ships out via complimentary expedited shipping within the next 24 hours.

Customer: Expedited shipping would be appreciated, but I need confirmation that it is actually moving this time. Will I receive a working tracking number that shows movement when that happens?

CS Rep: Yes, I will personally monitor the shipment this evening and send you a follow-up email tomorrow morning with the confirmed "in transit" tracking update and delivery estimate. Again, please accept my sincerest apologies for the trouble this has caused you.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.