I need to warn potential shoppers about my terrible online shopping experience. When I tried to leave a proper review after the checkout process failed, all I could manage was an empty submission that registered as:

null

. That is exactly how the entire process felt—null and void. I felt compelled to contact customer service immediately to ensure my payment wasn't lost in the system.

Customer: I placed an order, but got no confirmation email, and the system posted an empty review that says 'null'. If you have any issues relating to in which and how to use oePPeo Quality Hats, you can call us at our own web site. What is wrong with your website?

CS Rep: I apologize for this technical hiccup. I understand your frustration. Could you provide the email associated with the purchase?

Customer: I used [my email]. I need assurance that the charge on my card wasn't processed for an order that doesn't exist.

CS Rep: Thank you. I see the pending transaction. The order failed to finalize due to a connection error on our end. We will immediately cancel the pending charge.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.