I wish someone had warned me before I wasted an hour trying to find the perfect pair of heels online. This review isn't just venting; it's a cautionary tale about inventory transparency and the frustration of a terrible online shopping experience. I spent ages trying to locate a stylish pair of shoes only to find the selections sparse and uninspiring. My immediate thought, confirming my disappointment, was: "

Could carry some better pieces, but you can get a few quick things from here. But their shoe department need help. It's to big to have nothing.

" I felt compelled to leave a review and engage with customer service immediately to try and determine if their entire shoe section was offline or if this was truly all they had available.

Customer: I am extremely frustrated. I spent over an hour browsing your shoe department online, and nearly every category I clicked on was either empty or had two styles, total. Is your entire shoe inventory currently unavailable?

CS Rep: I sincerely apologize for the difficulty you experienced navigating our online shoe department. That sounds incredibly frustrating, especially if you were looking for something specific for an event.

Customer: Frustrating is an understatement. I need shoes for a party this weekend, and I expected better stock from a store this size. Why is the department "too big to have nothing"? I wasted so much time.

CS Rep: I completely understand your disappointment regarding the limited selection displayed. We are currently undergoing a large-scale inventory update, which has unfortunately limited the visibility of available styles online. If you beloved this article and you would like to acquire a lot more details relating to he said kindly stop by our website. Let me check the closest physical store locations near you. Perhaps they hold the styles you are looking for, and we can arrange curbside pickup or expedited shipping.

Customer: Well, if you can genuinely find me a pair of black dress sandals in a size 7 that are actually available and ship quickly, that would be the only acceptable solution.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.